Archive for June, 2008

How to make Gmail IMAP play nice with Apple Mail.app

I know. This should be a no-brainer. However, I didn’t use Mail.app with Gmail for a long time because Mail.app created strange labels in my Gmail Web interface and, most deal breakingly, refused to delete my messages but instead kicked them into a new label or back into the Archive label (depending on the option I checked in the Accounts –> Mailbox Behaviors –> Trash section). This meant that I had deleted messages scattered all over Gmail and a bunch of weird labels that I didn’t want. (Please, no comments on “why would you delete anything from Gmail, with those gazillion gigs of storage?”…I really don’t want stored copies of notifications that my credit card bill is available! I can stagger on without it!)

Invariably someone is wondering, “WTF is IMAP?” There is a complete technical explanation about POP and IMAP here. Basically, you’ve got your Web mail, which is what you see when you get your mail through your Web browser; your POP mail, which downloads a copy of your mail from the server to your local computer (through Eudora, Thunderbird, Mail.app, or another mail client; the fate of the original e-mail is to remain undisturbed on the server or to be deleted); or your IMAP mail, which syncs your e-mail between the server and your local computer. Why care? Because if you, like me, have various labels or folders with which you organize your mail, it’s a pain in the ya-ha to keep them spic and span on your local computer and then just have a messy inbox in your Web mail. I want it the same no matter how I approach my e-mail, and Google is nice enough to provide free IMAP. IMAP is not for folks who don’t have always-on Internet connections. No connection = no mail.

Now I will make another brief digression because undoubtedly readers will wonder why I would not want to solely use Gmail’s fabulous minimalistic Web interface. It’s OK. It’s way better than Yahoo! Mail. I use it without flinching too much if it’s convenient. Still, I like Mail.app because there are no ads, because it’s easy to include photos, and because I like the data handlers. I use Mail Act-On to assign keystrokes that deal with my mail more intuitively than Gmail’s. I additionally like the integration with Apple’s Address Book and the fact that custom pics for people show up in their e-mails (hey! eye candy is A-OK!). I can also now report that dotmac does effectively sync all the settings and accounts for Mail.app. Cool.

So. If this all sounds good, head over to Gmail and read their instructions for setting up IMAP with Apple Mail, except when you select Gmail in the accounts pane and then go to Mailbox Behaviors –> Trash, tick both options (“Move Deleted Messages to the Trash Mailbox” and “Store Deleted Messages on Server”). This is important as it directly counters Google’s directions. Finally, close out of the preferences, saving everything, and head up to the MAILBOXES section in the top left of your Mail.app window. Click the arrow next to “Sent” and then when it expands click once on “Gmail.” Head way up to your menubar and click Mailbox –> Use This Mailbox For –> Sent. Do the same thing for “Trash” (only pick Trash instead of Sent, obviously). You can use this same sequence to use your Gmail Spam folder for Apple.app junk if you have selected “Move it to the Junk Mailbox” in the Junk Mail preference pane.

Voila! You do not have sent and deleted mail all over the place: only in the “Sent Mail” and “Trash” labels in Gmail. Good times for everyone.

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Nurses’ Bill of Rights?

Much is made of the Patients’ Bill of Rights displayed at hospitals and nursing homes, but I wonder if similar rights exist for nurses (or health care workers in general). Recently I experienced my second day at work during which I was genuinely afraid that I was going to get hurt, and this time I WAS hurt. I ache all over from being hit and clawed all day long and from having to wrestle with a patient far too big for me to have a reasonable chance of controlling safely (for either one of us).

I brought this up multiple times throughout the day, and no one paid any evident attention either to the fact that I was in physical danger and was in fact being roughhoused or to the fact that if the patient decided to take off and happened to fall there was very little I could do about it. After 8 hours a male aide came from another floor to take my place, but I’m not sure whether this was because my desperate pleas were heeded or because they needed me on the floor. Anyway. This combined with the previous experience I had with the crazy family member (who I thought was going to hit me but didn’t) has given me a definite dread and actual fear of going to work. In what other profession would I be expected to be repeatedly hit? I am often hit or kicked as a one-off deal, and I don’t mind much because the patient usually doesn’t mean to do it and there is no way it can really be predicted or prevented. But in this case EVERYONE knew this patient was going to be violent.

So what about my rights? I hear a lot about patient rights and patient safety, and those items are indeed near the top of my priority list at work. However, my own safety is right up there as well, and that philosophy does not appear to be shared by my employers. It started me thinking. DO nurses have the right to a safe workplace? I don’t think I have ever heard this proclaimed. Obviously they should, but I’m wondering how common this kind of situation is.

I’m pretty much thinking that no job is worth being hit while no one does anything, so the next time I’m assigned to sit with a patient known to be violent I am going to refuse the assignment unless security is also in the room. I have too much respect for myself to allow that to happen again, and if I am fired for this caution then I guess this institution just isn’t a good fit. Am I insane to be bothered by this? Other aides were appalled and several said, “I wouldn’t have sat in there,” but is that true? I’ve never OBSERVED anyone refusing to do things like that. And the night nurse yelled at me before I even went in the room because her aide had said it was an impossible situation (“It’s your JOB,” she said). That didn’t really start my day off very well.

It was a bad day for everyone. Several of us were about to just walk out because of all the impossible situations that kept occurring. If it weren’t for my previous experience, I would write it off as a bizarre exception, but apparently this hospital has a habit of discounting its employees’ need for protection from violence. I’m not in to that. I want to help people and be a good nurse, and I am willing to accept the reasonable risk that one accepts to work in a hospital; however, I did not sign up to be a punching bag.

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